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We offer free and unlimited technical support to help you get the most from your new web site. You'll find the answers to the most common questions that we encounter below, please do take a look.

Publishing your website
How do I upload my website with FTP?
I've uploaded my site, but I can only see your default page!

Using the control panel
How do I access the control panel for my account?
How do I change my mail forwarding address?
How do I retrieve my email via POP3?
How do I access my email over the web?

Where are my site statistics?
How can I see how much disk space is left on my account?

Installing and using scripts
What are scripts and CGI programs?
Useful paths and locations on the server
Uploading scripts to the server
My script does not work. What now?

Account renewal and passwords
I've forgotten my password. Can you help me?
Where can I renew my account?

If you have any questions or run into any problems, contact us at support@websitehost.co.uk.  It doesn't matter how basic (or complex!) the question -  we're here to help! We are normally able to respond immediately, and in any case will do so within a few hours.

 
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